Working as a 9-1-1 Dispatcher is more than just a job; it is a challenging and rewarding career that allows you to work with the latest technology, dedicated people, and the personal satisfaction that you make a difference in people’s lives. Candidates must be willing to work full-time in an exciting 24/7 environment.
Being a 9-1-1 Dispatcher can be a very rewarding and fulfilling profession. It requires both physical skills and mental abilities. A dispatcher must be able to make decisions and act on them with limited time and information in situations where there is an element of danger. He or she must be able to deal with people in a variety of emotional states, while remaining calm and professional. Rigorous entry standards are absolutely necessary to ensure that dispatchers are able to meet the physical and mental demands of the job.
Interested in working in the Emergency Communications Center? Employees start as dispatchers answering 911 and non-emergency calls and providing general assistance to officers. The county hires Dispatchers two to three times a year. Orientation includes three weeks of classroom training followed by eight weeks of on-the-job training answering phones. Additional training on the data channels is provided after successful completion of phone training.
The Radio Technician assists the Sr. Radio Technician and the Radio System Coordinator to monitor and maintain the 911 phone system and the public safety radio communications system from infrastructure to the end-user, to ensure reliable communication to and from the county's 911 Dispatch Center, and the public safety departments in the county.