Anoka County Transit & COVID-19

Rider Alert 801

Front-door boarding, onboard fare payment return on Aug. 1

Beginning Saturday, Aug. 1, Metro Transit will return to front-door boarding and onboard fare payment is required (pay before boarding on METRO lines). All buses now have plexiglass shields that help protect drivers and customers.

Board through the front door (any door on METRO lines) and pay your fare. The fastest way to pay your fare is with a touch-free Go-To Card or the Metro Transit app. Coins, dollar bills and transit passes are still accepted. Customers on METRO lines should pay at ticket machines or validate their Go-To Cards at stations before boarding.

Customers can purchase or add value to Go-To Cards at metrotransit.org, at Metro Transit Service Centers or at any Cub Foods, Jerry’s Food or Unbank locations.

Policies to help keep you safe

Remember, to increase social distancing and prevent crowding at the front of the bus, all customers – except those with mobility devices or special needs – should exit through the back door.

Also, in compliance with the Governor’s mandate, face coverings are required on all Metro Transit buses and trains, except by children under age 2 and those with health conditions. Learn more at metrotransit.org/health.

If a bus does not have space to allow adequate social distancing, the driver will display "Next Bus Please" on the overhead sign, notifying customers that they need to wait for the next trip. If the driver of a full bus identifies a customer with a disability, the driver will alert the Transit Control Center, and will stop to notify the customer that they are not being allowed to board due to crowding and the approximate time of the next available bus.

Medlink Volunteer Driver Service 

  • Volunteer Driver Service has resumed service on August 3, 2020.

Traveler Transit Link & Metro Mobility 

Stay home and stay safe. Anyone can use Transit Link or Metro Mobility to order groceries and household essentials from a store that has online shopping and local pick up.They will pick up your order and deliver to your house.The service is provided Monday through Friday between 6 a.m. and 7 p.m. and is free – no fares for delivery. 

  • Four-bag limit remains in effect. 
  • Pickups must be scheduled at a commercial location and drivers will verify your photo ID at drop-off. 
  • You can book same day or in advance, for groceries &  household essentials. You’ll receive your delivery within 60 minutes of scheduled pickup time. 
  • Just tell the store Metro Mobility or Transit Link is picking up and provide us your order number for pick up. 

  • Contact Transit Link at (651) 602 - 5465 -- For travel in Anoka County, the prompts are 1, 1 and 1.
  • Contact Metro Mobility at (651) 602 - 1111.

Transit Link is also offering free delivery of goods from food shelves. You can schedule a pickup through the food shelf or a Transit Link customer service representative. 

Free Rides for Essential Workers with both Transit Link and Metro Mobility

Transit Link will provide FREE rides for essential workers including anyone employed in economic sectors such as -

  • Healthcare and Public Health
  • Law Enforcement and Public Safety
  • Food and Agriculture 
  • Transportation and Logistics

To be eligible, the customer must identify themselves as an Essential Worker at the time of booking and must show the driver their employer letter indicating they are employed as an essential worker. 

Metro Mobility is also offering FREE rides for essential health care workers. All you need is an employee identification badge that shows you are employed in a health care facility. Rides are available 24 hours a day, 7 days a week. Please visit Metro Mobility to determine your provider and phone numbers to schedule.

Metro Transit Bus Service in Anoka County 

  • Route 10 - Saturday service plus:
    • Added trip to downtown, leaving 53rd Ave. & Target at 5:42 a.m.
    • Added trip to downtown, leaving Northtown at 6:06 a.m. (via University Ave.)
    • Additional trips added to schedule beginning Saturday, June 27.
  • Route 801 - Weekday Service
  • Route 805 -  Saturday Service
  • Route 831 - Weekday service except these trips will NOT operate - 6:00 am and 7:00 am Northbound trips and 6:27 am and 7:27 am Southbound trips.  
  • Route 850-  No regular Saturday service. These trips will operate:
    • Trips to downtown, leaving Anoka Technical College, via Foley Blvd. Park & Ride, at 5:57, 6:26, 6:43,
    • Trip to downtown, leaving Coon Rapids Station at 6:58 a.m.
    • Trips to downtown, leaving Foley Blvd. Park & Ride at 5:35, 5:50, 6:12 and 7:47 a.m. 
    • These northbound trips leave 2nd Ave. & 11th St.:
    • - Route 850A trips at 3:09, 4:08, 4:36 and 5:29 p.m.
      - Route 850F trip at 2:48, 3:42 and 5:06 p.m.
      - Route 850N trip at 4:51 p.m.
  • Route 852 - Saturday Service
  • Route 865- No regular Saturday service. These trips will operate:
    • Trips to downtown, leaving Paul Pkwy. Park & Ride at 6:44 and 8:05 a.m.
    • Trips to Paul Pkwy. Park & Ride, leaving 2nd Ave. & 11th St. at 3:08 and 4:34 p.m.

Metro Transit Customer Guidelines

  • It is now required to wear a face covering on all Metropolitan Council buses and trains, Metro Mobility, and Transit Link Vehicles. 
    • Masks are available on buses for customers who are not wearing their own.
  • On 40-foot buses, no more than 10 customers may be allowed; on 60-feet buses, no more than 15 customers may be allowed on board a time. 
  • On all days of the week, light rail service will operate between 4 a.m. and 11:30 p.m. daily (as of June 27).
  • (METRO Blue Line airport shuttle between Terminal 1 and Terminal 2 stations continues to operate 24 hours-a-day.)
  • More information on specific routes can be found here.

Commute Solutions

  • Bike to Work Week has been postponed to September 14 - 18.
  • Transit Tours have been postponed until further notice. 

Resources

  • Metro Mobility Delivers food from food shelves - More information found here
  • Metro Mobility offering free rides 24 hours a day, 7 days a week to health care workers. Just show identification card.