COVID-19 Impact on Anoka County Services

Parks

• For up-to-date information visit our COVID Parks page
• Visit our website to see our Virtual Parks experiences
• Call here with questions: 763-324-3300

Library

• All branches are open to the public with limited capacity Monday - Saturday.
• Virtual programs and classes are listed on the online event calendar.
• Due dates for materials checked out prior to reopening are set to July 15th. Items checked out after reopening will have our standard 3 week checkout period. Book returns are open at all locations
• All online services are still active. Non-cardholders can sign up on the library website for a card.
• Visit anokacountylibrary.org for the latest information.

License and Passport Centers

• License and Passport Services is open by appointment only for select services. Visit the License and Passport Services page to make an appointment.
• For up to date hours visit the License Center page.
• We are processing vehicle tab renewals via drop box. Please drop off at the following locations:
• Coon Rapids License Center, 455 99th Ave. NW #100
• Columbia Heights Center, 3982 Central Ave NE
• Blaine License Center, 10995 Club W Pkwy. NE #700A
•         Ham Lake License Center, 17565 Central Ave NE, Ste 330 
• Anoka County Government Center, 2100 3rd Ave., Anoka
• Blaine Human Service Center, 89th Ave. NE
• Ramsey City Hall, 7550 Sunwood Dr. NW (Use drive-thru behind building on Veterans Drive)
• Please go to our webpage for more information on how to renew vehicle tabs.
• We are available to try to help you via email & phone.
• Please call 763-324-2100, or email [email protected] If you’re having trouble reaching someone during business hours of 8:00 a.m. – 4:30 p.m. Monday - Friday, please call our main information line: 763-324-4000.

Attorney's Office

• Anoka county Government Center (5/20/20 Update: 1st floor is open - public can access Property Records & Taxation Service counter, and Elections & Voter Registration Counter)
• Human Services Centers (Blaine/Eastern/Southern Neighborhood)
• License and Passport Centers
• Libraries
• Parks buildings

Community Corrections

• Please contact us at 763-324-4800 with any questions.
• Visit the Anoka County District Court page
• Office Reception Areas: Closed to walk-in traffic.  Please contact your probation officer with questions
• Drug and Alcohol Testing: Limited – at request only.
• Programs and CD Educational Sessions: Will be rescheduled with new notices

Social Visiting (family & friends)

• On-site video visiting – no charge
• Off-site video visiting – one free visit per week, others available @ normal price. (the normal price is still a good option for folks when you factor in travel time, fuel costs, etc.)

Professional Visiting (attorney’s, probation officers, etc.)

• On-site visits must be non-contact for the duration of the Covid-19 pandemic
• Off-site video visits are available to professional visitors at no cost.

• Courthouse: Open for limited services
• Adult Correctional Facility: Open for limited services
• Juvenile Detention Centers: Open for limited services

Community Development

• https://www.anokacounty.us/2301/Rehabilitation-Loan-Program
• https://www.anokacounty.us/2023/Well-Septic-Loans

• https://www.anokacounty.us/2402/Radon-Information

Community Social Services and Behavioral Health

• Office Reception Areas: Closed to walk-in traffic.  Contact 763-324-1400.
• Please contact your Social Worker or appropriate service area with questions

• Anoka County Community Social Services & Behavioral Health at 763-324-1400.
• Family Visitation (Please consult with your Social Worker) or call 763-324-1400.
• Rule 25 Assessment Services are limited.  Contact 763-324-1270.
• Child Protection Reporting are available online here and by phone at 763-324-1440.
• Adult Protection Reporting is available through MAARC at 1-844-880-1574.

Elections & Voter Registration

• Public service counter is open
• You can continue to reach the Elections & Voter Registration Office by phone (763-324-1300) or email ([email protected]) during normal working hours, Monday-Friday, 8:00 a.m. - 4:30 p.m.

Economic Assistance

• In-person interviews and intakes are suspended until further notice.
• You may apply online as directed on our site.
• You may also call our EZ info line at 763-422-7200 to request an application to be mailed to you.  Your application will be processed and interviews will be conducted via phone.
• If you have Economic Assistance paperwork to submit, please use the drop boxes located at our Human Service Center in Blaine, the Government Center in Anoka, or Ramsey City Hall. (use drive thru located behind building on Veterans Drive)
• Paperwork can also be submitted by email to [email protected]. You may mail documents to: Government Center, 2100 3rd Ave., Ste 400, Anoka, MN 55303
• Free delivery from participating food shelves available through Anoka county Transit with support from the Met Council. Learn details of the program here under 'Food Shelf Grocery Delivery'.
• Child Support questions, please call 763-422-7200. Child Support paperwork can be emailed to [email protected] or faxed to 763-324-3990.
  
  

• The Examiner of Titles office location is CLOSED. All non-essential in-person meetings with the Examiner of Titles have been suspended and should be conducted via phone or web-based conference application (i.e., WebEx). Please contact our office to set up an appointment.
• You can reach the Examiner of Titles Office by phone (763-324-1199) or email ([email protected]).
• We continue to accept directive requests via email ([email protected]) and through U.S. mail when original documents must be submitted. All completed directives will be returned via U.S. mail.
• All hearings assigned to the Examiner of Titles will be conducted via WebEx. Visit the Examiner of Titles page for additional information.

10th Judicial District (Courthouse)

Environmental Health

• All routine inspections that include food & beverage, lodging, pools, well sanitation surveys, body art, hazardous waste and transfer stations ARE OCCURRING on schedule if the business is open.
• All complaints are being investigated in-person or by phone. The nature of the complaint will determine if a site visit is warranted. 
• Well water samples – the well water testing program is open on a limited basis. Click here for more information.

Food Resources

SACA (Southern Anoka County Assistance)

• http://www.sacafoodshelf.org/
• Call to make an appointment
• Parking lot / drive-up delivery model.
• Food delivery is still available, but currently over capacity. 

Salvation Army

• https://salvationarmynorth.org/twin-cities/get-food-help
• Call to make an appointment.
• Serving food shelf customers via a drive-up model.
• Drive up to the food shelf side entrance for food pick-up.

ACBC (Anoka County Brotherhood Council)

• http://www.acbcfoodshelf.com/
• Operating during regular hours. 
• Currently using drive-thru for food pick-up.

Centennial Food Shelf

• http://www.centennialfoodshelf.org/
• Curbside delivery method, with client completing a checklist ordered.
• Volunteers deliver orders to clients in their cars.

NACE (Northern Anoka County Emergency)

• http://www.nacefoodshelf.org/
  Limit of five people in the intake room at any time.
• Food is handled by volunteers only.
• Food is delivered to clients in their cars.

Highway

• Public access points to our facilities have been temporary closed, but our offices and operations are fully functional at this time
• All scheduled public meetings/open houses for highway projects have been cancelled at this time.
• Phone: 763-324-3100
• Email the Highway Department

• All Public Health immunization clinics are cancelled until further notice.

Job Training Center

• Anoka County in-person services are suspended until further notice but we are still serving you in a virtual setting, including weekly hiring events. Inquire about programming and services by calling 763-324-2300 or visit www.careerforcemn.com
• Local companies are hiring! Check out the list on our webpage.
• Subscribe to the Job Training Center website to receive alerts on updated list of employers.
• Careerforce now has online workshops on job search, resume writing and interviewing skills, along with several other resources here.
• For information on unemployment call 651-296-3644 or visit the Mn Unemployment Insurance (UI) Program page.
• Blaine Dropbox: Blaine Human Service Center, 1201 89th Ave. NE, Blaine

Law Library

• Law Library is now OPEN to the public (June 1, 2020)
• Many court forms are available on www.mncourts.gov
• Law Library staff will provide additional forms through e-mail
• Call 763-324-5560 or e-mail [email protected] for assistance using the courts website or locating any other legal information, including information from Westlaw
• Legal clinics have resumed.  Visit the law library page for more information or contact the library via phone or e-mail.”

Payments to the County

Via Mail

Via Online

Via Phone

Property Records and Taxation (including Vital Records) 

• You can pay your property taxes: By mail, online, drop box locations, or the Public Service Counter. Go to our webpage for more details on each method.
• We continue to accept land record document recordings for the Recorder and Registrar of Titles through electronic recording and paper documents via U.S. mail, or at our Public Service counter.
• We continue to accept Plats for review and/or recording by appointment only during the hours of 10:00 a.m. – 2:00 p.m. Monday-Thursday.  Please contact the Surveyor’s Office at (763-324-3101) to schedule appointments.
• Some Vital Statistics/Records information can be requested by mail, please see our website or contact our office by phone (763-323-5400) or email ([email protected]) during normal working hours, Monday-Friday, 8:00 a.m. - 4:30 p.m.
• For information regarding a Marriage License Application click here.
• You can continue to reach Property Records & Taxation by phone (763-323-5400) or email ([email protected]) during normal working hours, Monday-Friday, 8:00 a.m. - 4:30 p.m. The Public Service counter is also available at the Government Center located at 2100 3rd Ave, Anoka.

Public Health

WIC

• current and anyone that needs to be newly enrolled – all services are being done telephonically 763-324-4230

Family Home Visiting 

• current and anyone new admissions are being visited either telephonically and via secure Video Visiting 763-324-4240

Child & Teen Checkups Outreach 

•  all outreach to clients, providers, community partners are being done telephonically 763-324-4280

Health Education 

• all work with partners is being done via telephone, video, email 763-324-4200

Immunization Clinic

• All Public Health immunization clinics are cancelled until further notice
• For questions and future appointments, call 763-324-4240

Contact Us:

Purchasing

Recycling

Continued Services:

• Bunker Hills compost & organics recycling drop-off is open  (View hours here)
• Rice Creek compost & organics recycling drop-off is open (View hours here)
• Household Hazardous Waste Facility is open (View hours here)

AnokaCounty.us/recycle

[email protected]

763-324-3400

Seniors | RSVP | Tax Assistance

• AARP Free Income Tax Assistance has been cancelled. It is not known at this time whether the organization will offer additional locations with the extended federal filing deadline or if they will remain closed for the rest of 2020. Please visit AARP's website periodically for Income Tax Assistance updates.
• Property Tax Assistance Update - Due to the Stay Safe Order, all the scheduled face-to-face Property Tax Refund Assistance sites have been suspended. Instead, Anoka County is now offering limited appointments by phone to help senior citizens and people with disabilities apply for their homeowners/renters Minnesota property tax refund. Volunteer tax preparers will answer your questions and assist you in filling out your forms which you can then file. For updates, please visit the Retired Senior Volunteer Program or call 763-324-1480.
• With the exception of the limited Property Tax Refund Assistance, the Retired Senior Volunteer Program (RSVP) is suspended until further notice.
• Anoka County Medlink, the service providing rides to senior citizens, veterans to medical, dental and social service appointments, is suspended until further notice.
• Transit Link is offering free delivery of groceries and household essentials from stores with online shopping and local pickup. Transit Link can also deliver goods from local food shelves. For more information, please visit Anoka County Transit.

Sheriff’s Office

Jail

• If you have questions or need to speak to detention staff, call 763-324-5100.
• If you have questions or need to speak to detention staff and are outside the Jail, use the intercom on the left side of the doorway.
• Professional Visiting (attorney’s, probation officers etc.) call 763-324-5100.
• We have suspended public fingerprinting at the Jail at this time. 

• Visiting is via remote only. Off-site video visiting – one free visit per week, others available @ normal price.

• On-site visits must be non-contact for the duration of the COVID -19 pandemic
• Off-site video visits are an available to professional visitors at no cost.  

Other

• The business offices of the Anoka County Sheriff’s Office, located at 13301 Hanson Blvd. NW in Andover, are now open to the public. (Effective  5/18/20)   
  • If you have an emergency, call 911.
  • If you need to speak to a deputy, call 763-427-1212.
  • If you need to speak to a deputy and are outside the office, use the intercom on the right side of the doorway.
  • Other inquiries call 763-324-5000.
• Civil Unit - we can accept your documents via e-mail at [email protected] or Fax-763-324-5070. When using either method, please include a contact phone number as payments will still be required in advance.  If using an electronic method of delivery, we will contact you for electronic payment. As always, we can also still accept paperwork via USPS, FedEx or UPS.
• Permits to purchase firearms may be processed in-person, and via mail or email.  If you have questions, call 763-324-5022 or visit the permits webpage.
• We are evaluating some of the calls we respond to and how we respond to them.  An example would be some very low priority level call such as a non-emergency medical situation. If the involved person has flu like symptoms and if there is no emergency such as difficulty breathing etc. we are only responding if requested to by fire/rescue or ambulance.
• If we receive other low priority calls that can be handled by phone, a deputy will make a phone call to the reporting party and gather report information versus going in person. 
• When we do respond to calls for service, deputies are trying to keep appropriate distancing from parties.  They are trying to have conversations either outside or in areas large enough to allow for appropriate distance between themselves and the involved parties. 
• We are responding to all emergency calls for service. 

Surveyor's Office

• Staff is available via phone, email, and other electronic methods to address platting and other survey related items. 
• View the website for updated plating procedures.
• https://www.anokacounty.us/320/Surveyor
• Phone: 763-324-3200
  
  
  

Federal law requires all individuals on public transportation to wear a mask.

Changes to Fixed Routes in Anoka County

• Route 801- No change.
• Route 805- Hours have changed to 8:00 a.m. to 6:48 p.m. and is still currently running Monday thru Saturday.
• Route 831- Hours have changed to 8:08 a.m. (instead of 6:00 a.m.) and ends at the same time, 6:40 p.m. and is still currently running Monday thru Friday.
• Buses are being wiped down when possible between runs and disinfected with a fogger each night.
• To help prevent the spread of COVID-19, face coverings will be required on board all Metropolitan Council buses and trains. This applies to Anoka County Transit Link and Fixed Route Buses. Masks are available on buses for customers who are not wearing their own.
  
  

Medlink Services

• Anoka County Medlink Service have resumed
  • Please call the Anoka County Medlink phone number (763) 324 – 3255 for ride requests

• Transit Link is implementing a new protocol Monday, March 23 where each Transit Link customer will be given an exclusive ride
• Anyone can use Transit Link to order groceries and household essentials online from a store that has online shopping and local pick up. Transit Link will pick your order up and deliver to your house. The service is free and no fares for delivery. The four-bag limit remains in effect. Pickups must be at a commercial location. A photo ID will be required at the drop-off. Metro Mobility is also offering this service.
• Transit Link is also offering free delivery of goods from food shelves. You can schedule a pickup through the food shelf.
• Starting March 1, Metro Mobility will charge fares for health worker trips - $3.50 off peak and $4.50 for peak. Healthcare workers who had been able to ride Metro Mobility for free during the COVID-19 pandemic will now be asked to pay the regular fare. The shift reflects a desire to balance demand as regular Metro Mobility ridership increases. Earlier in the pandemic, ridership on the paratransit service was low enough that free rides could be offered to healthcare workers as an alternative to regular route transit. Eventually, healthcare workers may no longer be allowed to request Metro Mobility rides.
• To help prevent the spread of COVID-19, face coverings will be required on board all Metropolitan Council buses and trains. This applies to Anoka County Transit Link and Fixed Route Buses. Masks are available on buses for customers who are not wearing their own.

• Commute Solutions Transit Tours have been postponed indefinitely.
  • Bike to Work Week will still be planned for the second week in June as of now but we will keep participants updated.
  • Commuter Choice Awards hosted by Metro Transit are cancelled.

Veteran Services

COVID-19 Anoka County Business Resources