911 Telecommunications Training

Learn to operate specialized electronic systems and equipment to become a 911 Telecommunication Professional and earn up to $19.25/hour.


Next Training Session:

Dates – January 8, 2019- July 9,2019

Time - Tuesday and Thursday evenings 5:00 PM- 8:00 PM

Location - Anoka Ramsey Community College

Coon Rapids Campus

Click on the link below to hear more about the training. (10 min)

Play Recording     Recording Password: MwdmGBp3

PowerPoint Information Session (no recording)

911 Dispatch Information Session

To apply, fill out both the Application AND Statement of Interest forms below.

Types of jobs I can get with this certificate

  • 911 Operator
  • Ambulance Dispatcher
  • Emergency Communication Dispatcher
  • Emergency Telecommunications Dispatcher

What you get out of the training

  • How 911 works
  • Keyboard skills needed to work on CAD (Computer Aided Dispatch) system
  • Public Safety Customer Service
  • ARMER Radio Standards
  • Be a part of a Public Safety team
  • Assistance with resumes and interviewing preparation
  • Assistance with Oral Boards preparation
  • Support while you attend the training


  • 18 years of age or older
  • High School Diploma or GED
  • Must pass math and reading assessment
  • Ability to type 30 WPM at start of training
  • Must be able to pass state background check
  • Customer Service experience
  • Limited financial assistance