911 Telecommunications Training

Learn to operate specialized electronic systems and equipment to become a 911 Telecommunication Professional and with wages starting at $19.25/hour.


Next Training Session:

Dates – September 2019

Time - Tuesday and Thursday evenings 5:00 PM - 8:00 PM

Location - Anoka Ramsey Community College

Coon Rapids Campus

Click on the link below to hear more about the training. (10 min)

Play Recording     

Recording Password: MwdmGBp3

PowerPoint Information Session (no recording)

911 Dispatch Information Session

To apply, fill out both the Application AND Statement of Interest forms below.

Types of jobs I can get with this certificate

  • 911 Operator
  • Ambulance Dispatcher
  • Emergency Communication Dispatcher
  • Emergency Telecommunications Dispatcher
  • Security Dispatch

What you get out of the training

  • How 911 works
  • Keyboard skills needed to work on CAD (Computer Aided Dispatch) system
  • Public Safety Customer Service
  • ARMER Radio Standards
  • Be a part of a Public Safety team
  • Assistance with resumes and interviewing preparation
  • Assistance with Oral Boards preparation
  • Support while you attend the training


  • 18 years of age or older
  • High School Diploma or GED
  • 8th grade math and reading levels
  • Ability to type 30 WPM at start of training and 45 WPM at end of training
  • Pass basic computer test
  • Must be able to pass state background check
  • Customer Service Experience
  • Flexible work hours days/nights, evenings, weekends and holidays