Technology Docent at the Northtown Library every other Sunday afternoon.
•Assist library staff in logging users onto the internet workstations
•Assist customers with printing, scanning and photocopying
•Provide quick and simple instructions when patrons have problems using the computers
•Help internet users fill out forms, apply for an email account, use Craigslist, etc. as needed
•Familiarity with computers and ability to quickly learn the library’s public internet system
•Good verbal and non-verbal communication skills
•Comfortable and patient with computer users of all ages and experience levels
•Respect for technology users’ privacy
•Good customer service skills
•Must be at least 18 years old
•Library orientation is required for all volunteers, with additional training at the branch where you are assigned.
•Training for this position will also include shadowing an experienced Technology Docent.
•Every other Sunday afternoon for two to three hours.
•We prefer a commitment of at least six months.