Refunds & Cancellations

Meeting Facilities and Picnic Pavilions

To receive a refund of 80% of the rental fee, cancellations or modifications must be made more than 14 calendar days prior to the date of the event. No refunds will be issued within 14 calendar days to the event. 

Campsite Reservations

Cancellations of a campsite reservation must be made more than 7 calendar days prior to the first date of the reservation. The reservation fee is not refundable for any cancellations. Refunds are not provided due to weather or medical issues.

Cancellation - No Show
If a campsite is not occupied on the first night of a reservation, the reservation will be cancelled. No refund will be provided. Please notify the appropriate campground if you will be arriving later than your indicated reservation.

Changes to a reservation will be assess a $8 administrative fee. This includes modifying reservations to a different date, site or campground. Modifications will not be allowed within 7 calendar days prior to the first date of reservation.

Programs and Camps

Registration fees for program cancellations that are received less than 7 days prior to the program will not be refunded. If the instructor cancels a program, an attempt will be made to schedule a make up date or to transfer to another scheduled class. If this is not possible, the program fee will be refunded. 

Refunds for camps will be processed according to the following guidelines:
4 Weeks Prior to Camp: Full refund
3 Weeks Prior to Camp: Refund if space can be filled, less $10 administrative fee
2 Weeks Prior to Camp: Refund will not be issued.

Contact Information

Parks and Recreation Office

Wargo Nature Center

Bunker Hills
Campground Visitor Center


Rice Creek Chain of Lakes Campground Visitor Center

Any refund requests made 120 days after the original transaction date will be issued in the form of a check.